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Listen to the episode Season 5 | Ep 85

On this episode of the Coaching Studio

The Wonder of Words: Haesun Moon on Dialogue, Meaning, and the Power of “Languaging”

Haesun shares how her lifelong fascination with language began in childhood, shaped by a mother who taught her the power of “languaging” and a father who instilled a love of linguistic beauty. She traces how this early awareness, coupled with learning multiple languages, shaped her ability to hear nuance, intention, and the life logic embedded in how people speak.

The conversation moves into her groundbreaking work on the Dialogic Orientation Quadrant, born from microanalysis research and refined into an accessible framework for leaders, clinicians, and coaches. Haesun illustrates how conversations move between past and future, resources and struggles, and how what we listen for influences what grows in a dialogue. She offers vivid examples, from her misplaced phone and surprising sense of peace to a handbag in a Korean market that taught her about how we might want to listen like a salesperson, all the while, discussing how perspective can shift everything.

Throughout the episode, Haesun and Lyssa explore curiosity, relational fluency, respectful engagement with metaphors, and the difference between acknowledging someone’s difficulty and diving unnecessarily into it. Their conversation reveals how subtle word choices, like asking “something else” instead of “anything else,” can dramatically increase clarity, reduce unmet needs, and make people feel truly valued.

Rich with practical insights for anyone who wants to become more intentional in communication. We are reminded that dialogue is co-created, meaning emerges moment by moment, and even small linguistic shifts can open pathways to connection, trust, and genuine change.

This is an episode for coaches, clinicians, leaders, and anyone fascinated by the lived poetry of conversation. Haesun doesn’t just teach about dialogue, she embodies it. Her insights linger long after the interview ends, reminding us that our words are tools for shaping meaning, connection, and possibility.

Haesun’s book – Pick it up today!

Coaching a - z by Haesun Moon
Dr. Haesun Moon is a communication scientist, coach, and educator whose work explores how conversations shape change. She is the creator of the Dialogic Orientation Quadrant (DOQ) and the concept of Interfluence, both widely used frameworks for making the work of coaching and therapy visible, measurable, and meaningful. As Executive Director of the Canadian Centre for Brief Coaching and founder of the Human Learning Institute, Haesun leads programs grounded in practical research and real-world relevance. Her work integrates microanalysis, solution-focused practices, and heutagogy to support learning and leadership in diverse settings—from schools and hospitals to boardrooms and communities. Haesun is known for her warmth, clarity, and ability to turn complex ideas into accessible tools. Her latest book, Coaching A to Z, reflects her signature style of using ordinary words to spark extraordinary conversations.

About the Host

Lyssa deHart ditched her therapy practice to become a Leadership Confidence Coach. Along the way she discovered a passion for professional coaching and wanted to find ways to share that passion with the world. Come join her in discovering and meeting some of the most amazing professional coaches on the planet. Her goal is to inspire coaches. Lyssa is the author of Sticky Outcomes: at the Intersection of Coaching, Neuroscience, and Lasting Change, StoryJacking: Change Your Dialogue, Transform Your Life, The Reflective Coach - a 12 Month Journal, and Light Up: the Science of Coaching with Metaphors. Lyssa is an ICF MCC Coach, PCC Assessor, Certified Mentor Coach, and Coach SuperVisor. Lyssa uses her understanding of the ICF Core Competencies, combined with her knowledge of Neuroscience, to work with people to become extraordinary professional coaches. Let's Go!

 
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